Frequently Asked Questions
What is the shelf life after opening a product?
We do not include a shelf life after opening on our packets as there are too many variables we cannot account for that may affect this. So long as the product is still in date and kept in a suitably hygienic refrigerator (we recommend below 5°C), we would expect that for at least 3 days after opening, the product will be safe to consume. The likelihood is that the product will last longer than this, but we cannot guarantee any specific timeframe and instead leave this up to the customers discretion.
I’m allergic to X, can you tell me what kind of “Natural Flavours” there are in your 100% Natural Line?
D’Orsogna’s Natural ham and bacon range uses a variety of Natural flavours derived from a blend of fruit and vegetable extracts, including celery and cherries.
What are the fruit and vegetable extracts in your Natural Lines?
The vegetable extract used is a proprietary blend that includes a celery powder that is used to preserve the product naturally. We do not use garlic nor onion powder. The fruit ingredient is also a proprietary blend that includes cherry extract.
If your Natural Bacon/Ham has “No Added Nitrates/Nitrites” then why don’t you label it as “Nitrate Free Bacon/Ham”?
As we use a celery extract to create the product, we cannot claim it is 100% Nitrate/Nitrite-free. Vegetables naturally contain Nitrates (NO3-), these are then converted to Nitrites (NO2-) in the product. Nitrates don’t do much, but Nitrites are reactive, and go on to form other compounds that preserve the product colour and taste as well as and deterring microbial growth. The same process (NO3àNO2) happens in the body when we eat vegetables!
Where can I find Natural Ham/Bacon?
All 100% Natural lines are currently stocked in Woolworths Nationally. If it is not available in your store, we highly recommend giving another local Woolworths store a call, as each store is at their own discretion to stock the product - it is not up to us. 100% Natural Bacon is also stocked in selected IGA stores in WA.
Are there any other flavourings in your Natural products?
The 100% Natural range does not use any artificial flavourings or additives such as MSG or Maltodextrin.
Where is your pork sourced from?
Depending on the availability of local pork, D’Orsogna purchases meat from Australian Government approved countries limited to Western Europe, Canada and the USA. Domestic suppliers are located in Western Australia as well as interstate. All of our suppliers must comply with strict Australian health and safety standards that are regulated by various government authorities as well as 3rd party auditors
Is your bacon range Gluten-Free? And if yes, why not label it as such?
We do not add any gluten-containing ingredients into our streaky bacon range.
In order to make a gluten-free statement on a product package, the company is required to send the product for laboratory testing to confirm the presence or absence of gluten. These claims were originally used for products that have traditionally had gluten but have been made without it, or have had the gluten removed, thus the need for testing. Many companies that produce products that do not, or should not typically contain gluten will include a gluten free label as a point of sale due to the rising popularity of gluten-free products. This has led to some confusion in the market as when a product makes a statement about its gluten content, the other products in this category are now in question despite never containing gluten.
If you are ever in doubt as to whether a product contains gluten or not, any product sold in Australia that contains gluten or a gluten containing ingredient is legally required to state its presence in the allergen declaration on the product packaging.
Why does your product say it's only X% Australian, what are these ingredients comprised of?
Typically, this represents a minimum guarantee of Australian content inside the product, which includes meats and dry ingredients. We use a mixture of domestic and imported meats depending on meat availability and this reflects a worst case scenario.
But how the meat can be only partially Australian when it is comprised of a single cut of meat?
At a minimum, our added ingredients (salt, sugar, etc) are always Australian however the meat can be either domestic or imported due to availability. The low % is to account for this substitution.
Which of the ingredients are from overseas?
Our ingredients contain a combination of local (eg. Sugar, Salt) as well as a number of imported ingredients.
What is in your pig’s diets?
All of D’Orsogna’s Australian pork is sourced from approved piggeries regulated by the Australian Government. The same applies for European, Canadian and American piggeries that we purchase from. The animal feed they use must also abide by strict state and federal health and safety standards.
What type of sugar is used? Is it organic?
The sugar that is used in our products is cane sugar, which is sourced in Australia, it is not certified organic.
Is your packaging recyclable?
Our packaging is currently not recyclable. Although most of the materials in our packaging are recyclable they contain a very thin layer of impermeable seal that coats them. This seal is necessary to prevent egress of the modified atmosphere inside our packaging and the ingress of the oxygen rich environment outside thus slowing microbial spoilage.
This affords us the ability to provide a reasonable shelf life without the over-addition of synthetic chemicals and preservatives. D’Orsogna has looked into recyclable packaging, however we have not found a solution that overcomes this permeability issue. As this is an issue that we care about, we continue to search for solutions as packaging technology advances. Recently, D’Orsogna has focused on in-house waste minimisation to lessen our carbon footprint. We recycle cardboard and some plastics on site. We have also reduced the thickness of our packaging as an effort to use less plastic.